Mumbai: Non-Muslim countries, especially those in the western world, can do more to attract increasing numbers of global Muslim travellers, according to a new halal tourism survey, which was conducted to coincide with the Arabian Travel Market 2018, scheduled to be held in Dubai from April 22-25.
A total of 35,000 Muslim travellers participated in the survey which was arranged by Sociable Earth, an organisation that provides practical travel information to Muslim travellers, which through associate company Hadith of the Day has access to over 15 million social media followers.
Omar Ahmed, Founder and CEO, Sociable Earth, said; “We felt there was a great need to understand Muslim travellers and we’re delighted to announce we conducted the largest survey for Muslim travellers. “The survey gained us immense insight into the travel market. Certainly, the halal travel market has graduated from its niche status to become an industry-shaping force, in its own right.”
According to the survey, respondents said non-Muslim countries should increase their variety of halal food in the hotel (61.3 per cent), list nearby mosques (61.1 per cent) and halal restaurants (55.2 per cent) and offer private pool villas (14 per cent) to attract more Muslim guests.
The key findings of the study will be examined during the ATM’s Global Stage session entitled ‘Halal Travel Becomes Mainstream’, part of the Global Halal Tourism Summit. The panel session will explore how the non-Muslim travel industry is adapting to changing demands from the growing number of Muslim travellers.
Ahmed will be joined on stage by Maggie Bootsman, UAE Manager for Travel Counsellors; Miguel Nieto-Sandoval, Tourism Counsellor, Embassy of Spain – Gulf region; and Tamara Tawil, Market Manager, Geneva Tourism.
During a recent visitor campaign, The Geneva Tourist Board hired Sociable Earth to create a new halal section on their official website and tasked them with driving traffic to this new section which highlighted the Halal friendliness of Geneva. “Our target was to reach 50,000 unique visitors to the site within six weeks from two of their prime target markets. We ended up getting them 70,000 visits in four weeks,” said Ahmed.
“We have since been contacted by numerous GCC hoteliers who have also expressed an interest in attracting more Muslim visitors from across the globe,” he added. “As stakeholders across the tourism and hospitality industries now look to capitalise on this, they must understand the trends that define the sector and adapt accordingly. Flexible room configurations, appropriate leisure activities and dining options, can all help halal travellers feel more at home when exploring new, non-Muslim, destinations.”
The survey also found that with almost 30 per cent of the vote, Dubai was the most aspirational holiday destination, followed by Turkey (16 per cent), Maldives (12 per cent), Malaysia (9 per cent) and Mauritius (6 per cent). Singapore, Australia, New Zealand and the UK each polled 5.6 per cent with the US on 5.5 per cent.
In another interesting response, over 78 per cent of respondents selected their holiday destination as a family, with only 1.5 per cent leaving the decision solely to their children. Naming their number one priorities for a trip, access to halal food is the most important factor, scoring 39.5 per cent of the vote and proximity to Masjids was also important, constituting 32.8 per cent, while 22 per cent named family-friendly activities.
In terms of average spend, 73 per cent of respondents spends $2,000 or less compared to 18.2 per cent of travellers who have a budget of $2,000 to $4,000, while only 1.1 per cent spend $10,000 or more.
“These figures demonstrate a demand for family-focused, down-to-earth holidays, which offer value for money and essential home from home facilities. Across the Middle East, we see these preferences catered for in hotels of all star ratings. However, many international markets have only a small number of suitable properties. This presents many opportunities to develop bespoke accommodation and attractive options in line with local market needs,” said Ahmed. To get your copy of the Halal Tourism survey, please email explore@sociableearth.com